工作職責：

• 負責酒店日常維修、保養及檢查工作
• 維護消防保安設備及其他酒店系統、 管理工具、履行應急小組的職責
• 監督並執行預防性保養及檢查工作、匯報和文書工作
• 支援技術員，與其他部門和承包商聯繫

工作要求：

• 持有相關證書
• 至少5年相關工作經驗
• 具備消防、衛星電視共用天線、閉路電視和酒店ELV系統的實際知識和經驗者優先
• 持有電業工程人員牌照A和平安卡
• 需輪班工作

Job Description:

• Provide sense of welcome in professional manner upon guest arrival.
• Maintain good communication among team to achieve high level of service.
• Assist restaurant manager in optimizing outlet business volume and capacity.
• Always handle guest responses and reservations in professional manner.
• Follow up on particular guest request / order with concern parties such as dietary allergy or arrangement for special occasion etc.
• Reconfirm all guest reservation in advance to optimize operation.

Job Requirements:

• 1 year experience in guest / customer service, or an equivalent working experience.
• High School or Vocational Certificate in Hotel Administration, Hotel Management or equivalent.
• Good interpersonal skills.
• Excellent command of Cantonese, English & Mandarin.

Job Responsibilities:

• Provide general information to customers and guests in a good and helpful manner
• Handle and resolve guest complaints and establish good relationship with guests and clients in the Hotel
• Assist at the Concierge counter and ensure all guest requests met with satisfaction
• Ensure all luggages are delivered and collected accurately, efficiently and timely
• Assist in Valet Parking if necessary

Job Requirements:

• Diploma holder in hotel management or related discipline is preferred
• Minimum 3 years relevant working experience 
• Good command of both spoken and written English and Chinese
• Problem solving and organizational abilities
• Good in customer relations and leadership skills