Reporting to the Finance Director, the Group Information Technology Manager is responsible for overseeing the overall Information Technology function for the hotel group including formulating all information technology policies and procedures, managing all information technology related resources, and monitoring all IT related projects.

• Degree holder in Information Technology, Computer Science, or related disciplines 
• Good knowledge and working experience in hospitality industry at group level is an advantage
• Sound knowledge of information security and cybersecurity.  Experience in planning and performing security risk assessment and audit
• Good management skills and able to provide leadership and supervision to hotel IT teams
• Good interpersonal and communication skills
• Good command of both spoken and written English and Chinese

Please apply in confidence with your resume stating your current and expected salary to the Human Resources Department, Harbour Plaza Hotels & Resorts, 8/F, 813 Two Harbourfront, 22 Tak Fung Street, Hunghom, Hong Kong or click "Apply Now"

We are an equal opportunity employer and welcome applications from all qualified candidates.  The information provided will be treated in strict confidence and used only for consideration of your application for relevant/similar post(s) within Harbour Plaza Hotels & Resorts.  Applicants not hearing from us within 8 weeks from the date of advertisement may consider their applications unsuccessful.  All personal data of unsuccessful applicants will be destroyed after the recruitment exercise when no longer required.

Please state clearly your position of interest and apply in confidence with your resume stating your current and expected salary to [email protected] or Whatsapp 9700-1793 or Fax 3908-6865.

Please state clearly your position of interest and apply in confidence with your resume stating your current and expected salary to [email protected] or Whatsapp 9700-1793 or Fax 3908-6865.

Please state clearly your position of interest and apply in confidence with your resume stating your current and expected salary to [email protected] or Whatsapp 9700-1793 or Fax 3908-6865.

Please state clearly your position of interest and apply in confidence with your resume stating your current and expected salary to [email protected] or Whatsapp 9700-1793 or Fax 3908-6865.

Please state clearly your position of interest and apply in confidence with your resume stating your current and expected salary to [email protected] or Whatsapp 9700-1793 or Fax 3908-6865.

Please state clearly your position of interest and apply in confidence with your resume stating your current and expected salary to [email protected] or Whatsapp 9700-1793 or Fax 3908-6865.

Please state clearly your position of interest and apply in confidence with your resume stating your current and expected salary to [email protected] or Whatsapp 9700-1793 or Fax 3908-6865.

Welcome to join our Team if you are:

• 1-3年或以上有關工作經驗，曾任職酒店者優先考慮
• 具機電、中央冷氣及冷凍系統維修經驗
• 須持有機電工程署認可之"A" 牌或以上，持認可鍋爐牌照者更佳
• 願意輪班工作

Please apply in confidence with your resume and contact to
Human Resources Department, Harbour Grand Kowloon, 20 Tak Fung Street, Whampoa Garden, Hunghom, Kowloon or fax to 2180 4037 or email [email protected].

We are an equal opportunity employer and welcome applications from all qualified candidates.  The information provided will be treated in strict confidence and used only for consideration of your application for relevant/similar post(s) within Harbour Plaza Hotels & Resorts.  Applicants not hearing from us within 8 weeks from the date of advertisement may consider their applications unsuccessful.  All personal data of unsuccessful applicants will be destroyed after the recruitment exercise when no longer required.

Taking the job, you are required to:

• Responsible for checking in/out guests and arranging room change if deemed necessary
• Handling guests’ enquiries in a professional manner
• Handling foreign exchange for in-house guests and upselling to promote hotel services and facilities
• Ensuring frontline services in upmost standard and maintaining a good relationship with guests

Welcome to join our Team if you are:

• Diploma or above in Hospitality Management or other related disciplines
• Outgoing and pleasant personality, customer-oriented with excellent communication and interpersonal skills
• Excellent command of spoken English and Chinese
• Knowledge of Opera system is an advantage

Please apply in confidence with your resume and contact to
Human Resources Department, Harbour Grand Kowloon, 20 Tak Fung Street, Whampoa Garden, Hunghom, Kowloon or fax to 2180 4037 or email [email protected].

We are an equal opportunity employer and welcome applications from all qualified candidates.  The information provided will be treated in strict confidence and used only for consideration of your application for relevant/similar post(s) within Harbour Plaza Hotels & Resorts.  Applicants not hearing from us within 8 weeks from the date of advertisement may consider their applications unsuccessful.  All personal data of unsuccessful applicants will be destroyed after the recruitment exercise when no longer required.

Welcome to join our Team if you are:

• Degree/Diploma holder in Hospitality Management or other related discipline
• Minimum 5 years supervisory experience in Front Office operation
• Mature, presentable and able to work independently
• Excellent interpersonal, leadership and coaching skills
• Excellent command of both spoken and written English and Chinese

Please apply in confidence with your resume and contact to
Human Resources Department, Harbour Grand Kowloon, 20 Tak Fung Street, Whampoa Garden, Hunghom, Kowloon or fax to 2180 4037 or email [email protected].

We are an equal opportunity employer and welcome applications from all qualified candidates.  The information provided will be treated in strict confidence and used only for consideration of your application for relevant/similar post(s) within Harbour Plaza Hotels & Resorts.  Applicants not hearing from us within 8 weeks from the date of advertisement may consider their applications unsuccessful.  All personal data of unsuccessful applicants will be destroyed after the recruitment exercise when no longer required.

Taking the job, you are required to:

• 一般房務員工作, 包括清潔房間, 補充房間內的物品

Welcome to join our Team if you are:

• 小學程度或以上, 持有房務員證書將優先考慮
• 具備良好操行及勤奮態度
  

  
  Please apply in confidence with your resume and contact to
  Human Resources Department, Harbour Grand Kowloon, 20 Tak Fung Street, Whampoa Garden, Hunghom, Kowloon or fax to 2180 4037 or email [email protected].
  
  We are an equal opportunity employer and welcome applications from all qualified candidates.  The information provided will be treated in strict confidence and used only for consideration of your application for relevant/similar post(s) within Harbour Plaza Hotels & Resorts.  Applicants not hearing from us within 8 weeks from the date of advertisement may consider their applications unsuccessful.  All personal data of unsuccessful applicants will be destroyed after the recruitment exercise when no longer required.

Taking the job, you are required to:

• Maintain the established standards of cleanliness and services through supervision of room attendants
• Attend to requests and complaints concerning guest room and services
• Act as a departmental trainer in coaching the team members in rendering an efficient and personalized service to guests

Welcome to join our Team if you are:

• Form 5 or above with certificate in Hospitality Management preferred
• Minimum 5 years relevant working experience with 1 year in a similar capacity
• Flexible, adaptable, good communications skills and able to work under pressure
• Customer-oriented with strong leadership, problem-solving and multi-tasking skills
• Good team player with ability to motivate the team
• Good command of written and spoken English and Chinese

Please apply in confidence with your resume and contact to
Human Resources Department, Harbour Grand Kowloon, 20 Tak Fung Street, Whampoa Garden, Hunghom, Kowloon or fax to 2180 4037 or email [email protected].

We are an equal opportunity employer and welcome applications from all qualified candidates.  The information provided will be treated in strict confidence and used only for consideration of your application for relevant/similar post(s) within Harbour Plaza Hotels & Resorts.  Applicants not hearing from us within 8 weeks from the date of advertisement may consider their applications unsuccessful.  All personal data of unsuccessful applicants will be destroyed after the recruitment exercise when no longer required.

Job Descriptions:

• Responsible for daily operation at front desk counter
• Handle daily Front Desk operation including check-in/out services, handle guest enquiries and complaints with a professional manner
• Maintain high standard of services to guests
• More experience will be considered as Senior Guest Services Officer

Job Requirements:

• Diploma holder or above in Hospitality Management or related disciplines
• Minimum of 1 year experience in Hotel industry
• Good communication and interpersonal skills
• Good command of both spoken English, Cantonese and Mandarin
• Fresh graduates will also be considered

Please state clearly your position of interest and apply in confidence with your resume to Human Resources Department, Harbour Plaza Metropolis, 7 Metropolis Drive, Hunghom, Hong Kong or fax to 3160 6960 or email to [email protected].

We are an equal opportunity employer and welcome applications from all qualified candidates. The information provided will be treated in strict confidence and used only for consideration of your application for relevant/similar post(s) within Harbour Plaza Hotels & Resorts. Applicants not hearing from us within 8 weeks from the date of advertisement may consider their applications unsuccessful. All personal data of unsuccessful applicants will be destroyed after the recruitment exercise when no longer required.

Job Descriptions:

• Develop a close business relationship with our potential and existing corporate clients to strengthen our client base
• Provide timely information/insights regarding market opportunities and changes of corporate clients’ needs
• Develop and implement effective sales and marketing strategies to maximize sales margins
• Candidate with more experience will be considered as Senior Account Manager

Job Requirements:

• Diploma or above in relevant disciplines
• Minimum 2 years’ relevant experience in hotel or tourism industry is preferable
• Good communication and interpersonal skills

Please state clearly your position of interest and apply in confidence with your resume to Human Resources Department, Harbour Plaza Metropolis, 7 Metropolis Drive, Hunghom, Hong Kong or fax to 3160 6960 or email to [email protected].

We are an equal opportunity employer and welcome applications from all qualified candidates. The information provided will be treated in strict confidence and used only for consideration of your application for relevant/similar post(s) within Harbour Plaza Hotels & Resorts. Applicants not hearing from us within 8 weeks from the date of advertisement may consider their applications unsuccessful. All personal data of unsuccessful applicants will be destroyed after the recruitment exercise when no longer required.

Job Responsibilities:
To be responsible for dish washing  and kitchen cleaning

Job Responsibilities:

• Handle guests' check-in, check-out, reservations and telephone enquiries
• Ensure guests’ satisfaction and present the best impression and experience to all hotel guests.
• Provide administrative supports, such as preparing arrival and departure lists

Job Requirements:

• Good communications and presentation skills
• Service-oriented, pleasant personality
• Fresh graduates are also welcome 

**Candidates with more experience will be considered as Senior Guest Services Officer **

Job Responsibilities:

• To carry out all check-in and check-out, reservation and exchange services in an effective and efficient way
• Direct and assist Guest Services Officer in daily operation 

Job Requirements:

• Diploma holder in Hospitality Management
• Minimum 3 years relevant experience 
• Mature, independent, service-oriented and well-organized
• Good communication, interpersonal skills and supervisory skills

Job Responsibilities:

• Responsible for greeting guests, answering guests' enquiries and handling guests' luggage / documents

Job Requirements:

• Form 5 or HKDSE graduate
• Fresh graduates are also welcome

Job Responsibilities:

• Responsible for valet parking, greeting guests, answering guests' enquiries and handling guests'
  luggage
• Responsible for goods delivery by driving light good vehicles when necessary

Job Requirements:

• Form 5 or HKDSE graduate
• Holder of Driving Licenses (Private Car and Light Goods Vehicle)
• 1 year relevant working experience

Job Responsibilities:

• Responsible for greeting guests, answering guests' enquiries and handling guests' luggage / documents,
• Direct and assist Bell Attendant in daily operation  

Job Requirements:

• Form 5 or HKDSE graduate
• 3 years relevant working experience

Job Responsibilities:

• To ensure the security of all properties belong to the hotel, guests as well as staffs
• To oversee the hotel’s asset protection, and loss control program
• To act as shift in-charge of the security team

Job Requirements:

• Form 5 / HKDSE graduate 
• 5 years relevant experience 
• Holder of Security Personnel Permit
• Mature, independent, proactive, service-oriented and attentive to detail
• Good communication and interpersonal skills

Job Responsibilities:
Responsible for hotel guest room cleaning service

Job Responsibilities:

• Ensure the hotel premises are clean and in good condition according to the standard set by hotel
• Supervise and control the working performance of Room Attendants

Job Requirements:

• Form 5 or HKDSE Graduate
• Minimum 3 years working experience in housekeeping operation
• Good command of spoken & written English and Chinese
• Highly motivated, strong communication and leadership skills

Job Descriptions:

• Responsible for daily operation at front desk counter
• Handle daily Front Desk operation including check-in/out services, handle guest enquiries and complaints with a professional manner
• Maintain high standard of services to guests

Job Requirements:

• Diploma holder or above in Hospitality Management or related disciplines
• Minimum of 1 year experience in Hotel industry
• Good communication and interpersonal skills
• Good command of both spoken English, Cantonese and Mandarin
• Fresh graduates will also be considered

Please state clearly your position of interest and apply in confidence with your resume to Human Resources Department, Kowloon Harbourfront Hotel, 8 Hung Luen Road, Hunghom Bay, Kowloon, Hong Kong or fax to 2186 9055 or email to [email protected].

We are an equal opportunity employer and welcome applications from all qualified candidates. The information provided will be treated in strict confidence and used only for consideration of your application for relevant/similar post(s) within Harbour Plaza Hotels & Resorts. Applicants not hearing from us within 8 weeks from the date of advertisement may consider their applications unsuccessful. All personal data of unsuccessful applicants will be destroyed after the recruitment exercise when no longer required.

Job Descriptions:

• Handle guests' inquiries and special requests in a friendly, courteous and professional manner
• Ensure guests' luggage are monitored and safety stored

Job Requirements:

• Form 5 or above with related experience
• Good command of both English and Chinese
• Good communication and interpersonal skill

Please state clearly your position of interest and apply in confidence with your resume to Human Resources Department, Kowloon Harbourfront Hotel, 8 Hung Luen Road, Hunghom Bay, Kowloon, Hong Kong or fax to 2186 9055 or email to [email protected].

We are an equal opportunity employer and welcome applications from all qualified candidates. The information provided will be treated in strict confidence and used only for consideration of your application for relevant/similar post(s) within Harbour Plaza Hotels & Resorts. Applicants not hearing from us within 8 weeks from the date of advertisement may consider their applications unsuccessful. All personal data of unsuccessful applicants will be destroyed after the recruitment exercise when no longer required.

Duties and Responsibilities:

1. Manage the deployment of all kitchen staff, adopting a management approach consistent with the brand culture, work methods, communication, recruitment, etc.
2. Be responsible for hotel food hygiene, safety, and food quality.
3. Prepare the capital expenditure budget and check the need for new equipment to ensure product quality, output, and productivity.
4. Approve all market lists, warehouse orders, and emergency orders.
5. Assist the food hygienist in food safety inspections to ensure that food safety standards are well implemented in the hotel.
6. Ensure that all chefs work on time according to the schedule. Check the time records/swipe card records of all chefs.
7. Supervise the job performance of kitchen supervisors to ensure maximum productivity.
8. Regularly inspect the refrigerators, storage areas, and work areas of the department to ensure that all equipment is in normal working condition and that all items are stored safely.
9. Develop training plans and conduct on - the - job training courses for kitchen supervisors and chefs.
10. Integrate, train, and supervise the work of apprentices, chefs, dishwashers, and kitchen supervisors. Ensure that under his/her management, chefs are always in the best condition.
11. Ensure that all employees in the department adopt safe working methods and avoid unsafe or risky behaviors that may cause injury to themselves or other staff.
12. Conduct the trial and development of new dishes and contact and organize all relevant kitchens and restaurants to launch new dishes.

Requirements:

Have at least two years of work experience in the same position. Preference will be given to candidates with experience in international hotel chains.

2. Have received professional technical training and reached a relatively proficient technical level.
3. Possess rich technical and management experience, be familiar with Western cuisine from multiple countries, and have worked in a five - star hotel for at least 3 years.
4. Understand cost accounting, food raw materials, and food nutrition knowledge.
5. Be in good health and full of energy.

Guest Services Manager

【Job Responsibilities】

1. Assist the senior management of the hotel to be responsible for the operation of the entire hotel and collect information on problems arising from the process of customer service.
2. Under the direct leadership of the front office manager, the assistant lobby manager is responsible for the normal operation of the entire hotel during the shift.
3. Be responsible for handling guest questions and complaints.
4. Be responsible for the reception of important guests.
5. Carry out the safety and daily equipment inspection work of the entire hotel.
6. Solve safety problems that occur during the shift.
7. Coordinate the matters that need to be communicated on the shift delivery record to other shifts.

【Job requirements】

1. More than 2 years working experience in the same position.
2. Be able to use fluent English to engage in front office service, good image temperament, proficient in computer operation, with strong English listening, speaking, reading and writing skills.
3. Dignified appearance, love hotel work, study business, quick response, good at communication, good management and coordination skills, can play its role of management, leadership and supervision.
4. Pay attention to details, work responsibly, dare to take responsibility, strong execution.
5. Self-motivated and good learning ability and ability to withstand pressure.

Senior Floor Supervisor

【Job Responsibilities】

1. Responsible for the overall operation and operation of the housekeeping department; Assign and supervise the work of employees and formulate work plans.
2. Ensure that the cost of the department and various expenses can be well controlled.
3. According to the operation standards of the hotel, check the rooms, facilities and equipment and various items at any time.
4. Formulate the annual budget of the department and ensure that the operating expenses of the department are controlled within the budget.
5. Check the facilities and management of the housekeeping department, spot check and improve the overall work quality and work efficiency of the department.
6. Organize the preparation of departmental work procedures and work evaluation.

【Job requirements】

1. More than 2 years working experience in room management of the same star.
2. Familiar with the professional knowledge of housekeeping, proficient in the use of computers, and hold housekeeping manager certificate or qualification certificate.
3. Master familiar with room management, service process and quality standards.
4. Have organizational and coordination ability, adaptability, management ability, written expression ability and information management ability.

Sales Manager

【Job Responsibilities】

Conduct sales activities and service customers including meeting with customers, handling customer enquires, preparing business proposals, maintaining a good database and record of all sales call activities and business deals.

To keep good relations with corporate accounts and get more customers.

Meet with customers regularly handling both proactive sales calls and reactive sales leads.

Conduct sales activities in a systematic manner by planning in advance according to the set guidelines.

Ensure all enquires are handled promptly and efficiently.

Meet with in-house guests to build relationship and to obtain guest comments.

【Job requirements】

1. More than 3 years working experience in the same position.
2. Proficient in English listening, speaking, reading and writing.
3. Conduct well and generously, and meet the requirements of the hotel industry

Floor Supervisor

【Job Responsibilities】

1. Responsible for all assigned floor and room cleaning, responsible for room inspection of room VIPs.
2. Work closely with the front desk to ensure the correct room status at all times.
3. Ensure that guest privacy is maintained in a "Do Not Disturb" state.
4. Responsible for the strict control of the key and comply with the key management process.
5. Perform routine inspections of guest rooms' corridors and common areas.
6. Quickly report maintenance needs to the engineering department and follow up on project maintenance.

7 . Ensure that the lost and found procedures are followed, and contact the guest in time to return the lost and found to the guest.

8. Adhere to the hotel's cleaning and maintenance procedures to maintain a clean and tidy environment for guests.

9.Maintain a high level of cleanliness in the work area where maintenance is located.

10.Ensure that all reports and services are completed on time.

11.Adhere to the hotel's security system, emergency handling regulations and procedures.

12.Perform any other reasonable duties and duties as assigned.

【Job requirements】

1. More than 2 years working experience in room management of the same star.
2. Master familiar with room management, service process and quality standards.
3. Have organizational and coordination ability, adaptability, management ability, written expression ability and information management ability.

Job Responsibilities:

• Responsible for the daily repair and maintenance of all equipment of the hotel to ensure the normal and safe operation of the hotel

Job Requirements:

• 2-4 years relevant experience in similar position

Job Responsibilities:

• Responsible for IT support to the users and hotel guests for the smooth operation of computer or internet systems

Job Requirements:

• Degree / Diploma holder in Computer Science or equivalent
• 1-2 years’ working experience in user support and system maintenance, preferably in hospitality industry

Job Responsibilities:

• Provide efficient, discreet and professional service of food and beverage to guests

Job Requirements:

• Secondary education level or HKDSE holder graduate
• 5 years relevant experience

Job Responsibilities:

• Responsible for daily operation at front desk counter
• Handle daily Front Desk operation including check-in/out services, handle guest enquiries and complaints with a professional manner
• Maintain high standard of services to guests

Job Requirements:

• Diploma holder or above in Hospitality Management or related disciplines
• Minimum of 1 year experience in Hotel industry

Job Responsibilities:

• To ensure the security of all properties belong to the hotel, guests as well as staffs

Job Requirements:

• 1 year relevant experience
• Holder of Security Personnel Permit

Job Responsibilities:

• To ensure the security of all properties belong to the hotel, guests as well as staffs

• To act as shift in-charge of the security team

Job Requirements:

• Form 5 graduate
• 5 years relevant experience
• Holder of Security Personnel Permit

Job Responsibilities:

• To be reponsible for guest rooms cleaning
• Replenish amenities according to the operational standards

Job Requirements:

• Primary School
• Candidate with 1 year of related experience in hospitality is preferred

Job Responsibilities:

• Responsible for hotel public area cleaning

Job Requirements:

• 1 year relevant working experience or training is preferable

Job Responsibilities:

• Handle all reservation inquires and bookings via email, online platform, fax and incoming call

Job Responsibilities:

• Provide administration support to Sales & Marketing Department and answering the sales enquiries

To assist the Assistant Financial Controller to compile the monthly operating statements and be
the role in monitoring and controlling the budget and expenses.
Duties and Responsibilities:
Supervise the preparation of monthly operating statements
Supervise the day-to-day accounting operations
Assist in financial analysis/evaluation recommendatio
Assist in preparing budgets and forecast
Perform general accounting functions & budgetary control
Provide supervision and functional guidance to subordinates
Prepare schedules for all balance sheet items & all accounting reports as required by the group.
Qualifications & Experienc
Diploma or degree in Finance, Accounting or related disciplines
Minimum 5 years of experience in hotel industry
Proficiency in MS Office application & experience in using Oracle accounting system 
advantage

Job Duties

• Provide cleaning services of the assigned rooms and public areas
• Follow up on guest's requests

Job Requirements

• Secondary school level
• Fluent in spoken Cantonese and Putonghua
• Service-oriented and self-motivated
• Completed housekeeping training courses will be an advantage

Job Duties

• Handle guests' check-in, check-out, reservations, and telephone inquiries
• Ensure guests’ satisfaction and present the best impression and experience to all hotel guests.
• Provide administrative support, such as preparing arrival and departure lists

Job Requirements

• Certificate or Diploma holder of Hospitality / Tourism Management or related disciplines
• Minimum 1 year’s relevant experience in customer service or related fields
• Good command of spoken English, Cantonese, and Putonghua
• Pleasant personality with good communication skills
• Self-motivated and able to work independently
• Well-versed in computer literacy
• Shift duty is required, including working overnight

Job Duties

• Implement the hotel’s sales and marketing plan in driving business and achieving target revenue
• Develop close relations with existing and potential clients to obtain business opportunities and market information
• Assist in developing and executing marketing plans in driving business and maximizing the hotel’s exposure
• Perform general sales administrative duties

Job Requirements

• Degree / Diploma holder of Hospitality Management or related discipline
• Minimum 3 years of relevant experience in a hotel or related industry
• Knowledge of digital marketing and hotel reservations will be an advantage
• Self-motivated, well organized and driving for results
• Those applicants with less experience may be considered as Assistant Sales Manager