The incumbent will be assigned to take charge of the financial control and accounting functions of the Harbour Grand Kowloon Hotel which is located at Whampoa Garden, Hunghom.

The requirements:

• Minimum 10 years relevant experience in hospitality industry
• CPA or equivalent accounting qualification
• Highly motivated; analytical and commercial minded
• Team player with good leadership, interpersonal and communication skills
• Good command of both written and spoken English and Chinese

Please apply in confidence with your resume stating your current and expected salary to the Human Resources Department, Harbour Plaza Hotels & Resorts, 8/F, 813 Two Harbourfront, 22 Tak Fung Street, Hunghom, Hong Kong or click "Apply Now"

We are an equal opportunity employer and welcome applications from all qualified candidates.  The information provided will be treated in strict confidence and used only for consideration of your application for relevant/similar post(s) within Harbour Plaza Hotels & Resorts.  Applicants not hearing from us within 8 weeks from the date of advertisement may consider their applications unsuccessful.  All personal data of unsuccessful applicants will be destroyed after the recruitment exercise when no longer required.

Reporting to the Training Manager, the incumbent will assist in formulating and implementing strategic staff training and development plans for the Group.  In addition, the incumbent will work closely with our hotel operations to perform full range of training support.

Requirements:

• Degree holder in Hotel & Tourism Management / Hospitality Management, Human Resources Management or equivalent
• Minimum 3 years’ experience in training preferably gained in hospitality industry
• Detail minded, well-organized and possesses good interpersonal and presentation skills
• Good command of both spoken and written English and Chinese including Putonghua
• Proficiency in MS Office and Chinese Word Processing

Candidate with more experience may be considered as Senior Training Officer

Please apply in confidence with your resume stating your current and expected salary to the Human Resources Department, Harbour Plaza Hotels & Resorts, 8/F, 813 Two Harbourfront, 22 Tak Fung Street, Hunghom, Hong Kong or click "Apply Now"

We are an equal opportunity employer and welcome applications from all qualified candidates.  The information provided will be treated in strict confidence and used only for consideration of your application for relevant/similar post(s) within Harbour Plaza Hotels & Resorts.  Applicants not hearing from us within 8 weeks from the date of advertisement may consider their applications unsuccessful.  All personal data of unsuccessful applicants will be destroyed after the recruitment exercise when no longer required.

Please state clearly your position of interest and apply in confidence with your resume stating your current and expected salary to [email protected] or Whatsapp 9700-1793 or Fax 3908-6865.

Please state clearly your position of interest and apply in confidence with your resume stating your current and expected salary to [email protected] or Whatsapp 9700-1793 or Fax 3908-6865.

Please state clearly your position of interest and apply in confidence with your resume stating your current and expected salary to [email protected] or Whatsapp 9700-1793 or Fax 3908-6865.

Please state clearly your position of interest and apply in confidence with your resume stating your current and expected salary to [email protected] or Whatsapp 9700-1793 or Fax 3908-6865.

Please state clearly your position of interest and apply in confidence with your resume stating your current and expected salary to [email protected] or Whatsapp 9700-1793 or Fax 3908-6865.

Please state clearly your position of interest and apply in confidence with your resume stating your current and expected salary to [email protected] or Whatsapp 9700-1793 or Fax 3908-6865.

Please state clearly your position of interest and apply in confidence with your resume stating your current and expected salary to [email protected] or Whatsapp 9700-1793 or Fax 3908-6865.

Welcome to join our Team if you are:

• 1-3年或以上有關工作經驗，曾任職酒店者優先考慮
• 具機電、中央冷氣及冷凍系統維修經驗
• 須持有機電工程署認可之"A" 牌或以上，持認可鍋爐牌照者更佳
• 願意輪班工作

Please apply in confidence with your resume and contact to
Human Resources Department, Harbour Grand Kowloon, 20 Tak Fung Street, Whampoa Garden, Hunghom, Kowloon or fax to 2180 4037 or email [email protected].

We are an equal opportunity employer and welcome applications from all qualified candidates.  The information provided will be treated in strict confidence and used only for consideration of your application for relevant/similar post(s) within Harbour Plaza Hotels & Resorts.  Applicants not hearing from us within 8 weeks from the date of advertisement may consider their applications unsuccessful.  All personal data of unsuccessful applicants will be destroyed after the recruitment exercise when no longer required.

Taking the job, you are required to:

• Responsible for checking in/out guests and arranging room change if deemed necessary
• Handling guests’ enquiries in a professional manner
• Handling foreign exchange for in-house guests and upselling to promote hotel services and facilities
• Ensuring frontline services in upmost standard and maintaining a good relationship with guests

Welcome to join our Team if you are:

• Diploma or above in Hospitality Management or other related disciplines
• Outgoing and pleasant personality, customer-oriented with excellent communication and interpersonal skills
• Excellent command of spoken English and Chinese
• Knowledge of Opera system is an advantage

Please apply in confidence with your resume and contact to
Human Resources Department, Harbour Grand Kowloon, 20 Tak Fung Street, Whampoa Garden, Hunghom, Kowloon or fax to 2180 4037 or email [email protected].

We are an equal opportunity employer and welcome applications from all qualified candidates.  The information provided will be treated in strict confidence and used only for consideration of your application for relevant/similar post(s) within Harbour Plaza Hotels & Resorts.  Applicants not hearing from us within 8 weeks from the date of advertisement may consider their applications unsuccessful.  All personal data of unsuccessful applicants will be destroyed after the recruitment exercise when no longer required.

Welcome to join our Team if you are:

• Degree/Diploma holder in Hospitality Management or other related discipline
• Minimum 5 years supervisory experience in Front Office operation
• Mature, presentable and able to work independently
• Excellent interpersonal, leadership and coaching skills
• Excellent command of both spoken and written English and Chinese

Please apply in confidence with your resume and contact to
Human Resources Department, Harbour Grand Kowloon, 20 Tak Fung Street, Whampoa Garden, Hunghom, Kowloon or fax to 2180 4037 or email [email protected].

We are an equal opportunity employer and welcome applications from all qualified candidates.  The information provided will be treated in strict confidence and used only for consideration of your application for relevant/similar post(s) within Harbour Plaza Hotels & Resorts.  Applicants not hearing from us within 8 weeks from the date of advertisement may consider their applications unsuccessful.  All personal data of unsuccessful applicants will be destroyed after the recruitment exercise when no longer required.

Taking the job, you are required to:

• 一般房務員工作, 包括清潔房間, 補充房間內的物品

Welcome to join our Team if you are:

• 小學程度或以上, 持有房務員證書將優先考慮
• 具備良好操行及勤奮態度
  

  
  Please apply in confidence with your resume and contact to
  Human Resources Department, Harbour Grand Kowloon, 20 Tak Fung Street, Whampoa Garden, Hunghom, Kowloon or fax to 2180 4037 or email [email protected].
  
  We are an equal opportunity employer and welcome applications from all qualified candidates.  The information provided will be treated in strict confidence and used only for consideration of your application for relevant/similar post(s) within Harbour Plaza Hotels & Resorts.  Applicants not hearing from us within 8 weeks from the date of advertisement may consider their applications unsuccessful.  All personal data of unsuccessful applicants will be destroyed after the recruitment exercise when no longer required.

Taking the job, you are required to:

• Maintain the established standards of cleanliness and services through supervision of room attendants
• Attend to requests and complaints concerning guest room and services
• Act as a departmental trainer in coaching the team members in rendering an efficient and personalized service to guests

Welcome to join our Team if you are:

• Form 5 or above with certificate in Hospitality Management preferred
• Minimum 5 years relevant working experience with 1 year in a similar capacity
• Flexible, adaptable, good communications skills and able to work under pressure
• Customer-oriented with strong leadership, problem-solving and multi-tasking skills
• Good team player with ability to motivate the team
• Good command of written and spoken English and Chinese

Please apply in confidence with your resume and contact to
Human Resources Department, Harbour Grand Kowloon, 20 Tak Fung Street, Whampoa Garden, Hunghom, Kowloon or fax to 2180 4037 or email [email protected].

We are an equal opportunity employer and welcome applications from all qualified candidates.  The information provided will be treated in strict confidence and used only for consideration of your application for relevant/similar post(s) within Harbour Plaza Hotels & Resorts.  Applicants not hearing from us within 8 weeks from the date of advertisement may consider their applications unsuccessful.  All personal data of unsuccessful applicants will be destroyed after the recruitment exercise when no longer required.

Job Descriptions:

• Handle daily Front Desk operation including check-in/out services, handle guest enquiries and complaints with a professional manner
• Ensure the daily efficiency of Front Desk operations
• Maintain high standard of services to guests
• Perform other ad hoc job duties as assigned

Job Requirements:

• Diploma holder or above in Hospitality Management or related disciplines
• Minimum of 3 years relevant experience in Hotel Industry
• Proficient in  Opera Cloud  system is preferred
• Good communication and interpersonal skills
• Excellent command of both spoken English, Cantonese and Mandarin
• Candidate with less experience will be considered as Senior Guest Services Officer/ Guest Services Officer

Please state clearly your position of interest and apply in confidence with your resume to Human Resources Department, Harbour Plaza Metropolis, 7 Metropolis Drive, Hunghom, Hong Kong or fax to 3160 6960 or email to [email protected].

We are an equal opportunity employer and welcome applications from all qualified candidates. The information provided will be treated in strict confidence and used only for consideration of your application for relevant/similar post(s) within Harbour Plaza Hotels & Resorts. Applicants not hearing from us within 8 weeks from the date of advertisement may consider their applications unsuccessful. All personal data of unsuccessful applicants will be destroyed after the recruitment exercise when no longer required.

Job Descriptions:

• Responsible for maintain the traffic at hotel entrance area and provide valet parking services to hotel guests, and provide driver services which are assigned by Hotel Management

Job Requirements:

• Relevant work experience in hospitality
• Diving licenses (Class 1 & 2) and good driving record
• Responsible, good team player

Please state clearly your position of interest and apply in confidence with your resume to Human Resources Department, Harbour Plaza Metropolis, 7 Metropolis Drive, Hunghom, Hong Kong or fax to 3160 6960 or email to [email protected].

We are an equal opportunity employer and welcome applications from all qualified candidates. The information provided will be treated in strict confidence and used only for consideration of your application for relevant/similar post(s) within Harbour Plaza Hotels & Resorts. Applicants not hearing from us within 8 weeks from the date of advertisement may consider their applications unsuccessful. All personal data of unsuccessful applicants will be destroyed after the recruitment exercise when no longer required.

Job Descriptions:

• Develop a close business relationship with our potential and existing corporate clients to strengthen our client base
• Provide timely information/insights regarding market opportunities and changes of corporate clients’ needs
• Develop and implement effective sales and marketing strategies to maximize sales margins
• Candidate with more experience will be considered as Senior Account Manager

Job Requirements:

• Diploma or above in relevant disciplines
• Minimum 5 years’ relevant experience in hotel or tourism industry is preferable
• Good communication and interpersonal skills

Please state clearly your position of interest and apply in confidence with your resume to Human Resources Department, Harbour Plaza Metropolis, 7 Metropolis Drive, Hunghom, Hong Kong or fax to 3160 6960 or email to [email protected].

We are an equal opportunity employer and welcome applications from all qualified candidates. The information provided will be treated in strict confidence and used only for consideration of your application for relevant/similar post(s) within Harbour Plaza Hotels & Resorts. Applicants not hearing from us within 8 weeks from the date of advertisement may consider their applications unsuccessful. All personal data of unsuccessful applicants will be destroyed after the recruitment exercise when no longer required.

Job Responsibilities:

• Assist in daily accounting tasks, preferred in income audits/general ledger entries
• Support income audit to help verify the accuracy of revenue transaction
• Support general ledger to prepare month-end closing, back reconciliation, balance sheet schedule and monthly financial reports
• Perform inventory count
• Participate in ad hoc projects and assignments as required

Job Requirements:

• Diploma holder in Accounting or other related discipline
• Minimum 3 years’ relevant experience , preferable in hospitality industry
• Strong accounting concept, analytical skills and details oriented
• Proficient MS Office and familiar with Accounting System (Opera Cloud, PMS and POS)
• Candidates with less experience will be considered as Assistant Accounting Officer

有意應徵者，請將個人履歷、要求待遇電郵到[email protected] 或傳真到 2185 3000 或致電 2185 2753 與人力資源部聯絡。

Please state clearly your position of interest and apply in confidence with your resume stating your current and expected salary to [email protected] or fax to 2185 3000 or contact Human Resources Department at 2185 2753.

We are an equal opportunity employer and welcome applications from all qualified candidates. The information provided will be treated in strict confidence and used only for consideration of your application for relevant/similar post(s) within Harbour Plaza Hotels & Resorts. Applicants not hearing from us within 8 weeks from the date of advertisement may consider their applications unsuccessful. All personal data of unsuccessful applicants will be destroyed after the recruitment exercise when no longer required.

Job Responsibilities:

• Responsible for general uniform and linen service work
• Handle the collection, inventory and other related work of hotel room linens and employee uniforms

Job Requirements:

• Primary school education or above

有意應徵者，請將個人履歷、要求待遇電郵到[email protected] 或傳真到 2185 3000 或致電 2185 2752 與人力資源部聯絡。

Please state clearly your position of interest and apply in confidence with your resume stating your current and expected salary to [email protected] or fax to 2185 3000 or contact Human Resources Department at 2185 2752.

We are an equal opportunity employer and welcome applications from all qualified candidates. The information provided will be treated in strict confidence and used only for consideration of your application for relevant/similar post(s) within Harbour Plaza Hotels & Resorts. Applicants not hearing from us within 8 weeks from the date of advertisement may consider their applications unsuccessful. All personal data of unsuccessful applicants will be destroyed after the recruitment exercise when no longer required.

• Minimum 5 years experience in similar capacity with hotel background is preferable
• Hands on technical skills in all engineering aspects
• Holder of Registered Electrical Worker License (Grade B or above)
• Strong leadership and communication skills

• 兩年或以上有關工作經驗
• 須持有機電工程署認可之 "A" 牌或以上

• Minimum 4 years supervisory experience in Front Office operation
• Mature, presentable and able to work indepedently
• Excellent interpersonal, communication and coaching skills
• Good command of both spoken and written English and Chinese with proficiency Putonghua

• Graduate in hospitality management with relevant experience is preferable
• Good command of both spoken and written English and Chinese

• Minimum 2-3 relevant experience in hospitality industry
• Good communication and supervisory skills
• Good command of spoken English and Chinese

• 完成相關課程或具相關工作經驗

• Degree/Diploma holder in hospitality management or related discipline
• Minimum 3-4 years experience in corporate segment
• Dynamic, pleasant and self-motivated
• Good communication and interpersonal skills
• Good command of both spoken and written English and Chinese

• Graduate in hospitality management with relevant experience is preferable

Job Responsibilities:

• Responsible for the operation in the Duty Control Room, BMS, Chillers, Boilers, etc
• Attend to all complaints, utilities records and computation, night shift servicing works and routine inspection
• Provide maintenance to all plants, systems, equipment, facilities, M&E services, ELV systems, water supply system, audio /visual system, etc.
• Provide inspection to all fire protection, life saving systems, vertical transportation systems, etc.

Job Requirement:

• Diploma or above in Electrical/Mechanical or related discipline
• Holder of Certificate of Registration of Electrical Worker (Grade A)
• 5 - 8 years relevant working experiences
• Self-motivated and able to work independently
• Good interpersonal and communication skills

Job Responsibilities:

• Handle guests' check-in, check-out, reservations and telephone enquiries
• Ensure guests' satisfaction and present the best impression and experience to all hotel guests
• Provide administrative supports, such as preparing arrival and departure lists

Job Requirements:

• Good communications and presentation skills
• Service-oriented, pleasant personality
• Fresh graduates are also welcome 

**Candidates with more experience will be considered as Senior Guest Services Officer **

Job Responsibilities:

• To carry out all check-in and check-out, reservation and exchange services in an effective and efficient way
• Direct and assist Guest Services Officer in daily operation 

Job Requirements:

• Diploma holder in Hospitality Management
• Minimum 2 years relevant experience 
• Mature, independent, service-oriented and well-organized
• Good communication, interpersonal skills and supervisory skills

Job Responsibilities:

• Responsible for greeting guests, answering guests' enquiries and handling guests' luggage / documents
• Direct and assist Bell Attendant in daily operation  

Job Requirements:

• Form 5 or HKDSE graduate
• 3 years relevant working experience

Job Responsibilities:

• To handle all incoming and outgoing calls with courtesy and efficiency, answer guest queries and
  requests promptly

Job Requirements:

• Good communications and presentation skills
• Service-oriented, pleasant personality
• Fresh graduates are also welcome 

Job Responsibilities:

To ensure the security of all properties belong to the hotel, guests as well as staffs

Job Requirements:

• Form 3 graduate
• Holder of Security Personnel Permit
• 1 year relevant working experience

Job Responsibilities:

• To ensure the security of all properties belong to the hotel, guests as well as staffs
• To oversee the hotel’s asset protection, and loss control program
• To act as shift in-charge of the security team

Job Requirements:

• Form 5 / HKDSE graduate 
• 5 years relevant experience 
• Holder of Security Personnel Permit
• Mature, independent, proactive, service-oriented and attentive to detail
• Good communication and interpersonal skills

Job Responsibilities:
Responsible for Hotel public area cleaning

Job Descriptions:

• Responsible for daily operation at front desk counter
• Handle daily Front Desk operation including check-in/out services, handle guest enquiries and complaints with a professional manner
• Maintain high standard of services to guests

Job Requirements:

• Diploma holder or above in Hospitality Management or related disciplines
• Minimum of 1 year experience in Hotel industry
• Good communication and interpersonal skills
• Good command of both spoken English, Cantonese and Mandarin
• Fresh graduates will also be considered

Please state clearly your position of interest and apply in confidence with your resume to Human Resources Department, Kowloon Harbourfront Hotel, 8 Hung Luen Road, Hunghom Bay, Kowloon, Hong Kong or fax to 2186 9055 or email to [email protected].

We are an equal opportunity employer and welcome applications from all qualified candidates. The information provided will be treated in strict confidence and used only for consideration of your application for relevant/similar post(s) within Harbour Plaza Hotels & Resorts. Applicants not hearing from us within 8 weeks from the date of advertisement may consider their applications unsuccessful. All personal data of unsuccessful applicants will be destroyed after the recruitment exercise when no longer required.

Job Descriptions:

• Handle guests' inquiries and special requests in a friendly, courteous and professional manner
• Ensure guests' luggage are monitored and safety stored

Job Requirements:

• Form 5 or above with related experience
• Good command of both English and Chinese
• Good communication and interpersonal skill

Please state clearly your position of interest and apply in confidence with your resume to Human Resources Department, Kowloon Harbourfront Hotel, 8 Hung Luen Road, Hunghom Bay, Kowloon, Hong Kong or fax to 2186 9055 or email to [email protected].

We are an equal opportunity employer and welcome applications from all qualified candidates. The information provided will be treated in strict confidence and used only for consideration of your application for relevant/similar post(s) within Harbour Plaza Hotels & Resorts. Applicants not hearing from us within 8 weeks from the date of advertisement may consider their applications unsuccessful. All personal data of unsuccessful applicants will be destroyed after the recruitment exercise when no longer required.

職責：

• 負責酒店的日常維修、影音、電力、空調、照明系統及設施保養。

要求：

• 持電工A級牌照，具酒店維修經驗者優先考慮。
• 具備良好的溝通技巧。

職責 :

• 負責維修酒店設施,定期檢查並進行維修冷凍系統及機器
• 水泵系統和機電的維護維修
• 執行其他由上級指派的工作

資歷 :

• 最少兩年相關工作經驗
• 一般粵語; 略懂中文,英語
• 持有電工A牌或具有效相關牌照或具有酒店維修經驗優先考慮

Job Description

• Directly report to Financial Controller and assist him/her in daily administration work
• The administration work includes Purchase Request checking, documents and contract filing, renewal of all kinds of hotel’s licence, handling of insurance case and any duties as assigned by the Financial Controller
• Responsible for General Cashier duties including cash count from Front Office and restaurants to ensure all the money is agree with the book amount
• Deposit the days cash receipts in the bank, if necessary
• Prepare the General Cashier Report for the month end

Requirements

• Diploma or equivalent education required
• Minimum 2 years experiences in similar position
• Experience in Hospitality Industry with Front Office or F&B is an advantage
• Good command in both written and spoken English and Chinese
• Excellent communication skills, good team player, and able to work in a dynamic environment

Job Responsibilities:

• Verify, monitor and review daily hotel revenue.
• Check hotel rebates, discounts, entertainment etc.
• Prepare regular daily and monthly reports
• Perform surprise cash inspections of house funds.
• Take part in month end closing.

Job Requirement:

• Diploma in Accounting or other related disciplines.
• 3-4 years relevant experience
• Hands on and ability to work on tight deadlines
• Self-motivated & hardworking.
• Responsible & reliable.
• Good interpersonal and communication skills.
• Candidates with A/R experience is also be considered

Job Responsibilities:

• Provide general information to customers and guests in a good and helpful manner
• Handle and resolve guest complaints and establish good relationship with guests and clients in the Hotel
• Assist at the Concierge counter and ensure all guest requests met with satisfaction
• Ensure all luggages are delivered and collected accurately, efficiently and timely
• Assist in Valet Parking if necessary

Job Requirements:

• Diploma holder in hotel management or related discipline is preferred
• Minimum 3 years relevant working experience 
• Good command of both spoken and written English and Chinese
• Problem solving and organizational abilities
• Good in customer relations and leadership skills

Job Responsibilities:

• Act as Manager-on-duty during overnight time to ensure smooth and orderly operation of the Hotel
• Manage the daily operation of the Front Office Department and maintain the high standard of services
• Resolve guest complaints and follow up on guest requests promptly according to the established standards
• Handle emergencies and complaints in accordance with hotel policies 
• Supervise the Front Office team and provide on-the-job training to new teammates

Job Requirements:

• Proficient in written and spoken English & fluent in Mandarin speaking
• Minimum of 3-5 years supervisory experience in Front Office operation
• Excellent problem-solving, interpersonal, leadership and coaching skills
• Able to work under pressure and multi-tasks
• Immediately available is an advantage

Job Description:

• Handle all reservation inquires and bookings via email, online platform, fax and incoming call
• Perform ad-hoc assignments and projects as assigned.

Job Requirement:

• Diploma or above in Hotel Management or related discipline is preferred
• Polite and customer-oriented
• Good command of English, Cantonese and Mandarin
• Fresh graduates will also be considered

Guest Services Manager

【Job Responsibilities】

1. Assist the senior management of the hotel to be responsible for the operation of the entire hotel and collect information on problems arising from the process of customer service.
2. Under the direct leadership of the front office manager, the assistant lobby manager is responsible for the normal operation of the entire hotel during the shift.
3. Be responsible for handling guest questions and complaints.
4. Be responsible for the reception of important guests.
5. Carry out the safety and daily equipment inspection work of the entire hotel.
6. Solve safety problems that occur during the shift.
7. Coordinate the matters that need to be communicated on the shift delivery record to other shifts.

【Job requirements】

1. More than 2 years working experience in the same position.
2. Be able to use fluent English to engage in front office service, good image temperament, proficient in computer operation, with strong English listening, speaking, reading and writing skills.
3. Dignified appearance, love hotel work, study business, quick response, good at communication, good management and coordination skills, can play its role of management, leadership and supervision.
4. Pay attention to details, work responsibly, dare to take responsibility, strong execution.
5. Self-motivated and good learning ability and ability to withstand pressure.

Senior Floor Supervisor

【Job Responsibilities】

1. Responsible for the overall operation and operation of the housekeeping department; Assign and supervise the work of employees and formulate work plans.
2. Ensure that the cost of the department and various expenses can be well controlled.
3. According to the operation standards of the hotel, check the rooms, facilities and equipment and various items at any time.
4. Formulate the annual budget of the department and ensure that the operating expenses of the department are controlled within the budget.
5. Check the facilities and management of the housekeeping department, spot check and improve the overall work quality and work efficiency of the department.
6. Organize the preparation of departmental work procedures and work evaluation.

【Job requirements】

1. More than 2 years working experience in room management of the same star.
2. Familiar with the professional knowledge of housekeeping, proficient in the use of computers, and hold housekeeping manager certificate or qualification certificate.
3. Master familiar with room management, service process and quality standards.
4. Have organizational and coordination ability, adaptability, management ability, written expression ability and information management ability.

Sales Manager

【Job Responsibilities】

Conduct sales activities and service customers including meeting with customers, handling customer enquires, preparing business proposals, maintaining a good database and record of all sales call activities and business deals.

To keep good relations with corporate accounts and get more customers.

Meet with customers regularly handling both proactive sales calls and reactive sales leads.

Conduct sales activities in a systematic manner by planning in advance according to the set guidelines.

Ensure all enquires are handled promptly and efficiently.

Meet with in-house guests to build relationship and to obtain guest comments.

【Job requirements】

1. More than 3 years working experience in the same position.
2. Proficient in English listening, speaking, reading and writing.
3. Conduct well and generously, and meet the requirements of the hotel industry

Floor Supervisor

【Job Responsibilities】

1. Responsible for all assigned floor and room cleaning, responsible for room inspection of room VIPs.
2. Work closely with the front desk to ensure the correct room status at all times.
3. Ensure that guest privacy is maintained in a "Do Not Disturb" state.
4. Responsible for the strict control of the key and comply with the key management process.
5. Perform routine inspections of guest rooms' corridors and common areas.
6. Quickly report maintenance needs to the engineering department and follow up on project maintenance.

7 . Ensure that the lost and found procedures are followed, and contact the guest in time to return the lost and found to the guest.

8. Adhere to the hotel's cleaning and maintenance procedures to maintain a clean and tidy environment for guests.

9.Maintain a high level of cleanliness in the work area where maintenance is located.

10.Ensure that all reports and services are completed on time.

11.Adhere to the hotel's security system, emergency handling regulations and procedures.

12.Perform any other reasonable duties and duties as assigned.

【Job requirements】

1. More than 2 years working experience in room management of the same star.
2. Master familiar with room management, service process and quality standards.
3. Have organizational and coordination ability, adaptability, management ability, written expression ability and information management ability.

Job Responsibilities:

• Responsible for the daily repair and maintenance of all equipment of the hotel to ensure the normal and safe operation of the hotel

Job Requirements:

• 2-4 years relevant experience in similar position

Job Responsibilities:

• Responsible for IT support to the users and hotel guests for the smooth operation of computer or internet systems

Job Requirements:

• Degree / Diploma holder in Computer Science or equivalent
• 1-2 years’ working experience in user support and system maintenance, preferably in hospitality industry

Job Responsibilities:

• Provide efficient, discreet and professional service of food and beverage to guests

Job Requirements:

• Secondary education level or HKDSE holder graduate
• 5 years relevant experience

Job Responsibilities:

• Responsible for daily operation at front desk counter
• Handle daily Front Desk operation including check-in/out services, handle guest enquiries and complaints with a professional manner
• Maintain high standard of services to guests

Job Requirements:

• Diploma holder or above in Hospitality Management or related disciplines
• Minimum of 1 year experience in Hotel industry

Job Responsibilities:

• To ensure the security of all properties belong to the hotel, guests as well as staffs

Job Requirements:

• 1 year relevant experience
• Holder of Security Personnel Permit

Job Responsibilities:

• To ensure the security of all properties belong to the hotel, guests as well as staffs

• To act as shift in-charge of the security team

Job Requirements:

• Form 5 graduate
• 5 years relevant experience
• Holder of Security Personnel Permit

Job Responsibilities:

• To be reponsible for guest rooms cleaning
• Replenish amenities according to the operational standards

Job Requirements:

• Primary School
• Candidate with 1 year of related experience in hospitality is preferred

Job Responsibilities:

• Responsible for hotel public area cleaning

Job Requirements:

• 1 year relevant working experience or training is preferable

Job Responsibilities:

• Handle all reservation inquires and bookings via email, online platform, fax and incoming call

Job Responsibilities:

• Provide administration support to Sales & Marketing Department and answering the sales enquiries

Job Duties

• Handle guests' check-in, check-out, reservations, and telephone inquiries
• Ensure guests’ satisfaction and present the best impression and experience to all hotel guests.
• Provide administrative support, such as preparing arrival and departure lists

Job Requirements

• Certificate or Diploma holder of Hospitality / Tourism Management or related disciplines
• Minimum 1 year’s relevant experience in customer service or related fields
• Good command of spoken English, Cantonese, and Putonghua
• Pleasant personality with good communication skills
• Self-motivated and able to work independently
• Well-versed in computer literacy
• Shift duty is required, including working overnight

Job Duties

• Provide accurate and updated reservations records
• Handle incoming phone calls and guests' inquiries for room reservations
• Input and update guests’ information in the reservations system
• Provide administrative support in preparing reports and filings

Job Requirements

• Diploma or degree holder of Tourism / Hospitality Management or related discipline
• Minimum 1 year’s relevant reservations experience in hotels or travel operators
• Good command of English, Cantonese, and Putonghua
• Well-versed in computer literacy, including Microsoft Office
• Attentive to details and well-organized